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Director of Annual Giving Resume Sample


Director of Annual Giving Resume Sample

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

QUALIFICATIONS PROFILE

Highly adaptive and versatile professional, with extensive experience and knowledge of administration and systems management focused on non-profit fundraising activities. Extremely reliable and strategic thinker with expertise in program development complemented with the ability to identify key objectives and implement plans to achieve positive bottom line results. Well-rounded and exemplify effectiveness in working independently or in a dynamic team environment; assume final accountability and full responsibility for successful program completion. Exhibit well-developed interpersonal skills demonstrated through consistently achieving positive interaction with internal and external stakeholders . Exemplify excellent time management skills and equipped with an aptitude to develop a positive rapport with individuals at all levels through identifying problems and offering effective resolutions.

KEY STRENGTHS

  • Program Management
  • Leadership and Communications
  • Staff Supervision
  • Marketing Orientation
  • Teaching, Coaching, and Mentoring
  • Relationship Building
  • Multitasking
  • Events Coordination

 EDUCATION

Master of Business Administration with Concentration in Marketing
XYZ University | South Bend, IN

Bachelor of Arts in Government and International Studies
University of VWX | Notre Dame, IN

PROFESSIONAL EXPERIENCE

UNIVERSITY OF UVW | Notre Dame, IN
Annual Giving Programs
Senior Director | Jul 2009–Present

Strategically direct the operations of the university’s annual giving and major gift programs, including four annual fund programs and recognition societies, a team of major gifts officers, a class based reunion giving program, matching gifts, and significant online giving and telemarketing operations.

Highlights:

  • Instrumental for the $100M “National” phase of the university’s Spirit Campaign, a $2B fundraising effort ending in June 30, 2011.
  • Planned, developed, and executed a personalized and fully integrated print, web, and telemarketing campaign to support the “National” phase; this initiative is accessible at sharethespirit.edu, generating $10M in cash and pledges during the Fall 2009 semester through extensive telemarketing program and efforts.
  • Played an integral part in the transition of the university’s annual fund structure to a more robust annual giving framework with three integrated programs, including major gifts, reunions and volunteers, and marketing and operations with centralized law, MBA, and parents programs.
  • Implemented the use of a lock-box to facilitate direct deposits of gifts to banks, streamlining processes while serving as an active member of the Functional Team.
  • Served as Development Department Functional Co-Lead for the conversion from Kintera Sphere to the iModules online engagement platform.
  • Supervised the implementation of the 1842 Society to recognize donors for their consecutive years of giving and the Corby Society, a recognition society for young alumni giving at the $500 level.
  • Continued expansion of online giving marketing strategies and achieved growth in the results to over 13,000 online gifts and more and $8.2M FYTD.
  • Successfully manage centralized annual giving  programs with four direct reports, and a staff totaling 26 employees and an annual budget of $1M.

Annual Giving and Donor Administration
Senior Director of Development | Jul 2007–Jun 2009

Executed strategic leadership for the university’s annual fund and information services teams.

Highlights:

  • Significantly expanded marketing and solicitation efforts to the online arena including  a series of annual stewardship and solicitation emails with interactive  videos, supplemented by print and social media marketing; achieved more than 8,500 online gifts worth more than $6M.
  • Implemented a new annual giving marketing strategy allowing donors to direct their unrestricted to a menu of annual fund priority areas.
  • Achieved record unrestricted annual giving revenue, $27.1M for 2007 and $27.6M for 2008.
  • Achieved record undergraduate alumni participation rates in fiscal years 2006 (53.2%) and 2007 (54.3%).
  • Directed operations of the major gift phase of the university’s spirit campaign, involving the the successful execution of more than 40 major gift events and resulted in more than $20M ($500K/event).
  • Executed a campaign associate program through three professional phone solicitors to follow-up major gift events that directly yielded more than $8M in two years.
  • Directed market research efforts to better understand lapsed donor giving motivations and their giving decision process.
  • Led the conversion to the Kintera Sphere online engagement platform of the university online engagement tool and online giving platform.
  • Effectively served as data steward for university relations data, representing the division on the university’s Data Oversight Committee, responsible for developing data security and access policies.
  • Provided oversight and direction for projects leading to enterprise wide integration of alumni data across university databases.
  • Lead three business units with four direct reports and a total staff of 27 employees with annual budget of $1.1M.

Senior Director of Development | Apr 2004–Jun 2007

Rendered strategic oversight for the university’s annual giving programs as well as development information and development donor services.

Highlights:

  • Directed the planning, analysis, and implementation of the increase in the recognition society gift minimums from $1,000 to $1,500, $3,000 to $5,000, and the addition of a $10,000 level.
  • Headed the expansion of MBA annual fund and increase in revenue, reaching an all-time high of $550K and significantly increased O’Hara society membership exceeding 500 associates.
  • Built and administered the Information Services Department; organized a formal structure with 11 staff members  providing leadership and direction in the establishment of operating protocols.
  • Provided vision and guidance for the reorganization and expansion of the university’s gift accounting staff; a staff responsible for managing a database of over 250,000 records and processing over 90,000 gifts on an annual basis.
  • Directly engaged in providing strategic supervision for all annual giving marketing activities including online giving forms and engagement activities.
  • Played an integral role in providing  critical leadership during the university’s 2006 security breach; coordinated all internal communications, constituent notification mailings, emails, as well as the university’s call center Response Team.
  • Initiated the university’s first online solicitation efforts with the creation and broadcast email distribution of “Love Thee Notre Dame” (an online video and solicitation project).
  • Spearheaded a project implementing gift documentation imaging to reduce paper files and streamline the gift entry process.
  • Lead four business units with five direct reports and a total staff of 47 employees with annual budget of $1.2M.

Director-Notre Dame Annual Fund | Sep 2001–Mar 2004

Administered the university’s annual fund and coordinated the corporate matching gifts, direct mail, telemarketing, reunion giving, and class agent programs. Led the Edward Frederick Sorin Society, comprised of more than 5,800 member gifts designed to recognize individuals making annual unrestricted gift of at least $1K. Directly managed 4 administrative personnel, 14 support staff, as well as organizational budget of $700K.

  • Designed and executed an annual giving segmentation strategy based on giving history age, degree, and constituency type to facilitate improved strategy, reporting, and analysis.
  • Instrumental in leading the Conversion Team during the migration from legacy alumni database system to BSR advance.
  • Directed the university’s MBA annual fund, leading the growth and expansion of the O’Hara Society, a recognition program designed to steward individuals making annual gifts of at least $1K to the MBA program.
  • Partnered with the Athletics Department to establish the Rockne Heritage Fund (athletics annual fund) and the Director’s Circle Recognition Society integrating it with existing annual giving activities.
  • Produced a coordinated set of young alumni communications strategies, giving initiatives to retain and improve young alumni giving and participation rates; re-launched the senior class gift, segmented mailings with giving options, and first eAppeal.
  • Directed and implemented the Benefactor Event and Activity Tracking system (BEAT); a web-based tool utilized by leadership development officers to track Notre Dame football weekend cultivation activities with benefactors as well as associated ticket and parking pass charges and financial reconciliation.

Director-Development Research | Mar 2000-Aug 2001

  • Managed the university’s prospect research program, handling a staff of six individuals conducting research and gathering information on individuals and organizations possessing the potential to provide financial/personal support for the university.
  • Initiated efforts to convert the local server based document imaging system to an enterprise wide document management system.
  • Designed and executed  young alumni market research strategies, including focus groups, surveys, and final report with strategy recommendations.

EARLIER CAREER

University of TUV Foundation, Inc., | Boulder, CO
Vice President-Office of Annual and Regional Development | May 1998–Feb 2000

RST University | Denver, CO
Director-Annual Sports Programs May 1997–May 1998

University of TUV | Notre Dame, IN
Director-Annual Fund |Dec 1991–Apr 1994
Associate Director-Annual Fund | Mar 1990–Nov 1991
Assistant Director-Annual Fund | Jan 1989–Feb 1990

ACTIVITIES

Presenter, AFP International Conference: Blending Traditional Direct Marketing Techniques with New Media: 2011
Presenter, Michiana AFP Chapter: Annual Fund Drives: Mistakes and What Not to Do: 2010
Fundraising Committee Chair/Board Member, Juvenile Diabetes Research Foundation-North Indiana Chapter
Baseball Coach, St. Pius Grade School and Harris Township Baseball Association
Flag Football Coach, SoccerZone
Coach, Granger Gearbots Team-First Lego League Indiana

TECHNICAL SKILLS

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
System Architecture, Security, and Data Access
Database Security and Credit Card Processing

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