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Massage Therapist Resume Sample


Massage Therapist Resume Sample

Complete Name
Complete Address
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MASSAGE THERAPIST

ORGANIZATIONAL MANAGEMENT AND OPERATIONS | EXCEPTIONAL CUSTOMER SERVICE | TIME MANAGEMENT PROBLEM RESOLUTION AND DECISION MAKING | SUPERIOR INTERPERSONAL SKILLS | STRONG ANALYTICAL ABILITIES

PROFILE    

Dedicated, talented and solutions-focused professional, offering extensive experience in working as a Registered Massage Therapist within a customer service-oriented environment. Accustomed to addressing client needs and implementing cost-effective solutions to provide high quality of service and satisfaction. Proactive, energetic and success-driven individual, with strong commitment to excellence; known for solid organizational and leadership adeptness.

Equipped with excellent people skills and proven ability to communicate well with all levels of professionals. Personable professional, with strong work ethic and excellent client negotiation skills. Seeking a challenging career opportunity in working full-time as a receptionist in chiropractor’s office and in working part-time as a massage therapist to effectively utilize outstanding work ethics, management skills, broad massage therapy knowledge and organizational leadership abilities.

CAREER OVERVIEW    

MANAGEMENT AND OPERATIONS

  • Demonstrated expertise in business and management principles, including strategic planning, leadership technique and coordination of people and resources.
  • Responded quickly and properly to changing circumstances; assessed problems, formulated comprehensive decisions to achieve positive change and refocused on new priorities.
  • Effectively directed all administrative responsibilities by providing solid support to the management.

CLIENT RELATIONS

  • Exemplified knowledge of principles and processes in providing customer service, evaluating clients’ needs, meeting quality standards for services, and assessing customer satisfaction.
  • Constantly maintained high level of professionalism and integrity in relating with clients, and in building long-term relationship with all levels of the management.
  • Effectively answered all customers’ questions, and efficiently addressed all complaints.
  • Greeted customers entering the establishment.

ADMINISTRATIVE FUNCTION

  • Conducted payment of company bills by cash, vouchers or checks.
  • Issued receipts, refunds, credits or change due to customers.
  • Dispensed gift certificates and redeemed coupons.
  • Assumed full responsibility for receiving payment by cash, check, credit cards, vouchers or automatic debits.
  • Ensured accuracy in calculating total payments received during a time period, and reconciled this with total sales.
  • Performed compilation and maintenance of non-monetary reports and records.
  • Maintained periodic balance sheets of amounts and numbers of transactions.
  • Accurately computed and recorded totals of transactions.
  • Counted money in cash drawers at the beginning of shifts to ensure accuracy of amounts and adequacy for change.
  • Extensively managed and processed customer billings.

MASSAGE THERAPY EXPERTISE

  • Demonstrated expertise in working with clients on three levels of healing, spanning body, mind and soul.
  • Expertly conducted relaxation massage with essential oils along with orthopedic massage.
  • Certified in Neck Decompression; functioned effectively in handling complicated shoulder injuries.
  • Handled Pelvic Stabilization, trigger point release and lymphatic drainage procedures.
  • Effectively executed exceptional Reflexology and Hot Stone Therapy as well as handled Reiki / Chakra balancing.
  • Exemplified expertise in applying finger and hand pressure to specific points of the body.
  • Evaluated clients’ soft tissue condition, joint quality and function, muscle strength and range of motion.
  • Efficiently consulted with clients regarding their medical histories and any problems with stress and/or pain in order to determine the proper massage for them.
  • Conducted effective development and proposal of client treatment plans, specifying the types of massage to be used.
  • Carefully massage and knead the muscles and soft tissues of the human body to efficiently provide courses of treatment for specific medical conditions and injuries or wellness maintenance.
  • Executed preparation and blending of oils as well as applied the blends to clients’ skin.
  • Professionally consulted with other health care professionals, such as chiropractors and physicians; developed the appropriate treatment plans for clients.
  • Referred clients to medical practitioners and other types of therapists as appropriate and necessary.
  • Compiled, preserved and organized client records and client history.
  • Provided clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation and rehabilitative exercises.
  • Extensively utilized complementary aids, such as infrared sauna, wet compresses, ice, and hot and cold stones to promote clients’ recovery, relaxation, and well-being.

WORK CHRONOLOGY    

Registered Massage Therapist
Massage by Denise/Self-Employed, Vermilion, AB | 2006–Present

Customer Service Representative
BCD COMPANIES, Edmonton, AB | 2011

Cashier | Sales Associate
DEF COMPANY, Vermilion, AB | 2003–2010

IT Technical Secretary
QRS Computers, Vermilion, AB | 1999–2001

Academic Upgrading |Horse Husbandry
RST College Vermilion, AB | 1987–1989

Cashier | Sales Associate
ABC General Store, Edam, SK | 1981–1986

Nurse’s Aide
TUV AGENY, North Battleford, SK | 1978–1981

CREDENTIALS    

Certified Massage Therapist
University of CDEF, College of Holistic Health and Clinics, Calgary, AB | 2006

Registered Massage Therapist (Number 11831)
National Health Practitioners of Canada (NHPC)

First Aid with CPR “A”

PROFESSIONAL TRAINING    

Swedish massage w/ Essentials Oil
Orthopedic Massage | Reflexology | Hot Stone Therapy | Facial Massage
Lymphatic Drainage | Reiki I and II | Sound Therapy
Other: Horse Husbandry, Lakeland College. Vermilion, AB

PROFESSIONAL AFFILIATIONS    

National Health Practitioners of Canada (NHPC)

OTHER SKILLS    

Technical Skills: Windows | Microsoft Office
Language Skills: English and French

ACTIVITIES    

Volunteered in a Ukrainian dance club for 10 years, providing support during competitions, and the yearly Malanka Festival
Participated and served on the Fundraising Committee

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