Patient Care Coordinator Sample Resume

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Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

PATIENT CARE COORDINATOR
Area of Interest: Radiology, Cardiology, Cancer Center

Compassionate, dedicated, and well-experienced professional with more than 10 years of progressive experience in healthcare practices and management. Demonstrate expertise in observation and clinical judgment. Highly adept at processing healthcare data, reporting, and conducting medical data research while maintaining confidentiality of all information. Possess verifiable strengths in analytical thinking, problem solving, communication, decision-making, and management along with the proficient ability to work with minimum supervision. Innovative in the provision of services and accustomed to working with individuals at all levels and varied cultures and backgrounds.

KEY STRENGTHS

Medical Procedures and Practices
Patient and Physician Relations
Data Records Management
Communication and Interpersonal Skills
Patient Assessment
Leadership and Development

PROFESSIONAL EXPERIENCE

LMN MEDICAL CENTER, San Ramon, CA
EKG Technician, Office Coordinator (Cardiology Department) | 2002-2007

Assumed full responsibility in ensuring stable operations of the department by managing supplies, maintaining all office equipment, including cardiac testing equipment and various computers linked to that equipment. Managed and coordinated schedule of all cardiac and respiratory tests involving accurate coordination with other departments, technicians, physicians, nurses, and availability of appropriate examination rooms and equipment. Rendered efficient service in ensuring all patients were properly prepped and that authorizations from insurance companies were received before an outpatient arrived in registration. Competently served as representative for Cardiology to the staff of all physicians working with the staff. Established and maintained an atmosphere of comfort and trust with all patients and employees having contact with the staff of Cardiology. Proficiently performed inpatient morning portable EKGs including EKGs to patients in Emergency Department, cardiac catheterization laboratory, operating and recovery room, newborns in nursery, and outpatients.

Career Highlights:

  • Trained as an EKG technician and as administrator on the EKG MUSE system software
  • Gained access to system in tracking EKG times and technicians, as well as performing editing, downloading, and the like
  • Provided outstanding service, resulting in promotion to office coordinator position tasked with the implementation of effective ways to ensure efficient scheduling, proper patient care coordination, and appropriate department and physician schedules coordination

MNO MEDICAL CENTER, Walnut Creek, CA
Intensive Care Nursery Unit Secretary | 2000-2003

Hired to perform secretarial duties in fast-paced NICU, such as chart birth statistics, produce birth certificates for each newborn, and provide support and assistance to physicians, nurses, and new parents.

Career Highlights:

  • Assisted NICU staff and new parents by providing emotional care and comfort to drug addicted newborns (rocking and holding)

LMN MEDICAL CENTER, San Ramon, CA
Radiology Unit Secretary | 1996-2002

Demonstrated exemplary performance as front office support in extremely busy department, responsible for scheduling, directing and processing patients, assisting radiology technicians, radiologists, and all other physicians; maintained x-ray files and films, and performed general office responsibilities. Provided efficient, quality care to all in and outpatients by being directly involved in coordinating efforts with all other hospital departments.

Career Highlights:

  • Chosen to exclusively work for Women’s Diagnostic Mammography Center, responsible for scheduling and rooming of patients as well as providing support and assistance to mammography technicians
  • Held classified accountability for managing schedule of multiple types of invasive biopsy procedures and implemented an effective process that included coordination with surgeon’s staffs, Outpatient Surgery, Surgery, Radiology, as well as patients
  • Executed incomparable skills and knowledge in counseling patients regarding prepping, expectations, and follow-up care

OTHER EXPERIENCE

PQR VETERINARY CENTER, San Ramon, CA
Front Office Receptionist | 2004-2006

TRADER JOE’S, Castro Valley, CA
Crew Member/Cashier | 2003-2004

EDUCATION AND CREDENTIALS

General Education in Dental Assisting Program
NOP JUNIOR COLLEGE, San Mateo, CA

Certification in Medical Assisting and Venipuncture
OPQ COLLEGE, San Leandro, CA
GPA 4.0 | Clinical Experience and 160-hour Externship in Pediatrics and Internal Medicine

PROFESSIONAL TRAINING

Annual CPR Certification
Muse Training, Administrator Certified (EKG Software System)
California Notary Commission

PROFESSIONAL AFFILIATIONS

National Notary Association
American Society for the Prevention of Cruelty to Animals (ASPCA)


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