Patient Service Assistant Resume Sample


Patient Service Assistant Resume Sample

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

QUALIFICATIONS PROFILE

Compassionate, patient-focused, and dedicated care provider, with unsurpassed commitment in providing quality respiratory therapy services to address health needs of individuals, families, groups, and communities. Exemplify in-depth knowledge of regulatory requirements and guidelines toward successful attainment of organizational mission and goals. Accustomed to building long-term quality relationships and fostering mutual respect to all patients and health care professionals. Enjoy challenges, possess a keen eye for detail, and capable to multitask in a fast-paced environment.

AREAS OF EXPERTISE

  • Health Care Assessment and Treatment Plans
  • Medical Document Compilation
  • Administrative Support
  •  Patient Needs Assessment
  • Outstanding Patient Care and Relations
  • Medical Equipment Operations and Maintenance
  • Time Management and Prioritization
  • Problem Resolution and Decision Making

EDUCATION & CERTIFICATIONS

Associate of Applied Science (AAS) in Respiratory Therapy | LMN College, Garden City, NY | 2011

Advanced Cardiac Life Support (ACLS) | CPR Certified through American Heart Association
Certified Respiratory Therapist | Registered Respiratory Therapist (Pending)

CLINICAL ROTATIONS

Medical Intensive Care Unit (ICU): NOP University Medical Center
Surgical Intensive Care: NOP University Medical Center / WXYZ University Hospital
Pulmonary Rehabilitation /Neonatal Intensive Care Unit (NICU): WXYZ University Hospital
Cardiothoracic Unit: PQR Hospital
Long Term Management: GHI Center
Sleep Studies: STU Center
Pediatric: Lmno Center

  • Rendered high level of assistance on the following:
    • patients’ assessment and suction airway procedures
    • drawing, analyzing, and interpreting arterial blood gas
    • aerosol drug administration through small volume, ultrasonic nebulizer, and MDI
    • securing artificial airway and cuff management
    • providing and troubleshooting invasive and noninvasive mechanical ventilation
    • weaning patients from mechanical ventilation
  • Performed oxygen therapy through N/C, air entrainment mask, and aerosol mask.
  • Carried out manual ventilation during patient transport.

PROFESSIONAL EXPERIENCE

Lmno Center | New Hyde Park, NY | 2006–Present
Patient Service Assistant | 2007–Present

  • Execute various administrative duties, including resolving patient issues and preparing paperwork, prescriptions, and messages.
  • Pivotal in receiving prior approval for MRIs, medications, and surgeries.
  • Arrange doctors schedule for surgeries and appointments; modify schedules when necessary.

 Unit Receptionist | 2006–2007

  • Courteously welcomed and registered incoming patients in the hospital’s outpatient surgical unit.
  • Transcribed doctor’s orders, completed patient’s charts, and ordered supplies for the surgical unit.
  • Built and cultivated long-term quality relationships with patients and their family by ensuring their utmost satisfaction.
  • Exemplified capability to work in a fast-paced environment while simultaneously preserving strict confidentiality of patient’s information.

Company UVW | Brooklyn, NY
Customer Service Associate | 1999–2006

  • Regularly interacted with customers to provide prompt response to inquiries, as well as to address complaints under time constraints.
  • Instrumental in processing various financial transactions for bank customers as well as in sorting inter-office mails.
  • Supported branch management in prospecting for new business through referrals.
  • Greeted incoming visitors; actively responded to inquiries through phone, as well as took detailed and accurate messages for transmission to appropriate bank personnel.
  • Met with customers to assist them in completing their bank documents as well as in retrieving their data from the banking system.

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