Private Country Club General Manager Resume Sample

buy networking card available at trixlogos

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

PRIVATE COUNTRY CLUB GENERAL MANAGER

QUALIFICATIONS PROFILE

Seasoned, proactive, and versatile management professional, offering more than 16 years of extensive experience in strategic planning, business development, and operations management. Possess analytical and sound decision making skills in determining business risks, providing pioneering solutions, and leading the implementation of corrective action plans in high-volume settings. Demonstrate award-winning career in accelerating sales and revenue while optimizing market share. Recognized as motivator and relationship-builder, with strong organization skills, great work ethic, and commitment to excellence. Display technical skills in MS Word and Excel, QuickBooks, GHIN, KRONOS Payroll system, JD Edwards Accounting, Everest, SAGE Sales, Digital Dining, Pro Shop, IBS POS, Great Plains Accounting, EZLinks Tee Times, and Web-Clock Payroll.

CORE COMPETENCIES

  • Profit and Revenue Maximization
  • Organizational Growth
  • Business Development
  • Budget Management
  • Program Coordination
  • Accounting and Finance
  • Member Satisfaction
  • Process Optimization
  • Strategic Planning
  • Conflict Resolution

PROFESSIONAL HISTORY

Eagle Golf Management-Fox Meadow Country Club, Medina, OH
GENERAL MANAGER, Private Country Club | Feb 2009-Present

Assume full responsibility in managing all financials of the $2.6M/16,000 round facility. Execute golf course audits on a daily basis, ensuring exceptional playing conditions for members.

Key Accomplishments:

  • Boosted revenue by 5% in 2009 then subsequently increased by 4% in 2010, registering 58 memberships in 2009 and adding 105 in 2010
  • Launched a 10-round Guest Round Certificates for members to obtain referrals, marketing 160 books in 60 days, which is equivalent to $72K in additional revenue
  • Accumulated total earnings of $115,500 for effectively selling 250 Guest Round Certificates in a 6-week timeframe in 2010
  • Trimmed down member attrition to 5.2% in 2009, operating expenses by 10% in 2009, and additional expense reduction of 10% in 2010
  • Increased net operating income by 20% in 2009 and another 8% in 2010
  • Demonstrated unparalleled performance in achieving and/or surpassing goals as evident in the acceptance of a 95% member satisfaction rating

American Golf Corporation / Eagle Golf Management-Oakhurst Country Club, Grove City, OH
GENERAL MANAGER, Private Country Club | Jan 2007-Jan 2009

Administered overall finances of the $1.65M/14,500 rounds private facility. Managed weekly payroll for the entire staff comprised of 66 crews and 6 department heads.

Key Accomplishments:

  • Recruited 62 new members that generated 8% increase in revenue, exceeding projected goals in 2008
  • Decreased payroll by 11% and other expenses by 7% in 2008, without compromising member service quality
  • Played a pivotal role in elevating net operating income by 15%
  • Successfully maximized overall sales from $264,000 to $308,000 through expert oversight and analysis of direct competitors’ pricing, strategies, and programs
  • Created and implemented the Member Retention Program, resulting in 15% reduction in membership attrition while achieving 90% member satisfaction in the 2008 member survey
  • Consistently conducted weekly kitchen inspection log that surpassed established health standards and earned a score of 97% from Everclean in 2007
  • Augmented food and beverage revenue from 4% in 2006 to 29% in 2008

American Golf Corporation-Heatherwoode Golf Course, Springboro, OH
GENERAL MANAGER, Public Golf Course | Jul 2006-Dec 2006

Monitored all financials of the $2.06M/40,000 rounds public facility budget. Directed 70 employees and 6 department heads in the timely execution and completion of assigned tasks on a daily basis. Prepared daily, weekly, and monthly reports for American Golf Corporation and City of Springboro.

Key Accomplishments:

  • Minimized labor costs by 12% or $109K by expertly overseeing and auditing bi-weekly payroll for the entire facility staff of 76
  • Boosted merchandise sales by 10% through initiation and development of new and effective merchandising strategies

Tomacy’s Restaurant and Golf Course Inc., Adams, NY
OWNER / CLUB MANAGER | May 1993-Dec 2005

Managed and developed a $1M renovation project, expanding the original 9-hole golf course into 18 holes. Oversaw the processing of payroll for a staff of 30.

Key Accomplishments:

  • Generated above $100K increase in Golf Shop sales
  • Immediately responded to issues that streamlined operations and enhanced company image through constant monitoring of competitors

EDUCATION AND TRAINING

BACHELOR OF ARTS IN PSYCHOLOGY
University of Rochester, Rochester, NY

AMERICAN GOLF GENERAL MANAGER TRAINING
American Golf University, Santa Monica, CA

AWARDS AND RECOGNITION

  • Selected to Eagle Golf General Manager Council: 2010
  • Eagle Golf Private Course of the Year (Fox Meadow Country Club): 2009
  • Eagle Golf General Manager of the Year Nomination: 2008 & 2009
  • Eagle Golf Management Best of the Best Award: 2008

PROFESSIONAL AFFILIATIONS

Eagle Golf Management
New York State Golf Association Committee


Category: Hospitality and Tourism Resume · Tags:

Leave A Comment

resume writing services for all careers