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Restaurant Manager Resume Sample


Restaurant Manager Resume Sample

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

QUALIFICATIONS PROFILE

Seasoned, customer-centric, and performance-driven professional with progressive years of experience in full-service hospitality operations. Show broad background in providing hands-on leadership to achieve solid business results. Exemplify successful efforts in addressing guests’ needs and concerns to continuously improve service standards, quality, and profitability. Proven effectiveness to multitask in a globally competitive and fast-paced environment with dedication to superior service. Willing to
travel extensively.

KEY STRENGTHS

  • Outstanding Customer Relations
  • Hospitality Operations Management
  • Quality Assurance and Service Standards
  • Strategic Sales Action Plans and Marketing
  • Guest Needs Assessment
  • Cost Control and Budget Implementation
  • Multicultural Experience
  • Problem Resolution and Decision Making
  • Superior Interpersonal and Communication Skills
  • Time Management and Prioritization
  • Articulate Oral and Written Communication
  • Leadership, Staff Training, and Team Building

SUMMARY OF EXPERIENCE

  • Supervised all operational aspects of restaurants, dining room, bar, and coffee shop focusing on food and beverage sales, pricing, staffing, and training while maintaining a profitable business and high quality service levels
  • Primarily held responsible for managing inventory, ordering alcohol, scheduling front-of-house and back-of-house, processing payroll, tracking sales, and paying bills
  • Created innovative business plans and conceptualized several revenue-generating ideas
  • Rendered high level of assistance in rewriting menus and coordinating special events, such as weddings
  • Administered financial strategies to increase efficiency
  • Adhered strict compliance with corporate policies, procedures, and regulations toward fulfillment of its objectives
  • Fostered positive working environments to promote high team morale toward fulfillment of corporate goals
  • Handled expanded responsibility in the resort’s three restaurants
  • Courteously welcomed guests and monitored food preparation and serving techniques to ensure that proper procedures were followed
  • Solidified long-term quality relationships with diverse customers to provide total satisfaction as well as to generate sales and new business opportunities
  • Communicated with clients to provide prompt response to inquiries concerning products and services as well as to address and resolve complaints under time constraints

EMPLOYMENT HISTORY

RESTAURANT MANAGER, COMPANY BCD
ORLANDO, FL, USA | 2011

RESTAURANT MANAGER, (SEASONAL) LMN LODGE
PORT ANGELES, WA, USA | 2010

SERVER, (SEASONAL) EFG LODGE AND RESORT
GARMISCH-PARTENKIRCHEN, GERMANY | 2008-2010

RESTAURANT MANAGER (SEASONAL), MNOP VILLAGE LODGE
DENALI, AK, USA | 2008

RESTAURANT MANAGER (INTERNSHIP), COMPANY HIJ
ORLANDO, FL, USA | 2008

EDUCATION & CERTIFICATIONS

BACHELOR OF ARTS IN CULINARY MANAGEMENT
Lmn Institute, Scottsdale, AZ: In Progress

ASSOCIATE OF APPLIED SCIENCE IN CULINARY ARTS
Lmn Institute, Orlando FL: 2007-2008
Graduated magna cum laude

GENERAL EDUCATION
JKL University and FGH College: 2005-2006

ServSafe Certifications for both Culinary and Alcohol

PROFESSIONAL AFFILIATION

Member, Professional Chefs Association

TECHNICAL SKILLS

Microsoft Office Suite: Word and Excel | MICROS | Aloha

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