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Retail Store Manager Resume Sample


Retail Store Manager Resume Sample

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

Highly accomplished, self-motivated, and results-driven professional, with strong work ethic and outstanding interpersonal skills. Experienced in managing business operations while ensuring productivity improvement, revenue increase, and client base expansion. Equipped with tactical planning, prioritizing, and goal-setting skills in creating effective strategies to generate bottom-line results. Skilled in providing valuable solutions to problems in a creative and analytical approach. Articulate communicator, fluent in English and Spanish languages. Proficient in Microsoft Word, Outlook, and Excel.

KEY STRENGTHS

Sales and Promotions
Profit Building and Sales Growth
Leadership and Development
Information Technology
Regulatory Compliance and Standards
Customer Service and Relations
Visual Merchandising
Inventory Management
Problem Resolution and Decision-Making

PROFESSIONAL EXPERIENCE

CAMPER | City, State
Retail Store Manager, 2009-2010; 2011

  • Assumed a leadership role in overseeing the timely and efficient launch of the new Camper retail stores in Georgetown, DC and Prince Street, NY
  • Ensured accurate receiving and inventory of all new products through close interaction with US area manager and the home office in Spain
  • Worked closely with the IT Department in installing all necessary equipment and systems, such as phone lines, computers, software, cash register, credit card machines, and the Internet to properly operate the stores; collaborated with the Visual Merchandise Department and US product manager for the correct product setup on the selling floor
  • Performed HR functions, such as hiring, firing, and maintaining personnel while ensuring staffing levels of both stores
  • Extensively traveled between the Boston, Georgetown, and New York stores to provide assistance to US area manager in continuing to develop personnel, supervising inventories, supporting store events (Fashion Night out and the Spanish Mile), and overseeing the payroll for all US locations
  • Played a pivotal role in exceeding perspective annual goal through daily communication with different departments at the home office to plan and execute the company’s business model
  • Organized and facilitated detailed seasonal product knowledge meetings,  ensuring that associates received the necessary training to accomplish their job responsibilities
  • Led all efforts in implementing individual sales goals as well as in conducting contests and offering sales promotions and monetary incentives for superior financial performances
  • Demonstrated effectiveness in maintaining the highest visual standards for shops, including monthly seasonal product changes on the selling floor and windows display
  • Identified trends upon presenting best sellers reports to the US product manager and sales associates
  • Proficiently managed inventory through meticulous input of new shipments, incoming and outgoing transfers, and sales and returns in the system
  • Exemplified versatility and multitasking skills in performing diverse tasks, such as weekly audits, weekly and monthly recap, and end-of-month paperwork

CAMPER | City, State
Assistant Store Manager/Store Manager, 2006-2009

  • Applied superior skills in providing continual product knowledge
  • Exceeded financial and customer service goals through hands-on staff development and supervision
  • Oversaw daily business operations, including scheduling, payroll, inventory tracking, as well as weekly and monthly reports
  • Ensured the highest possible standard of customer service, productivity, and profitability through proper training and mentoring of sales team
  • Managed and coordinated loss prevention, sales operations and organization, along with presentation (visual merchandising and layout) of the store

CAMPER | City, State
E-Business Manager, 2003-2006

  • Applied best management practices in overseeing the company’s entire US online store and providing assistance to clients in the US, Canada, and Latin America
  • Delivered exemplary service in addressing customer service inquiries for the US and Canada Camper online store as well as US Camper retail stores
  • Administered the shipment of all US and Canadian orders as well as returns and exchanges
  • Guaranteed prompt arrival by systematically monitoring all national and international shipments; ensured customer satisfaction through execution of incomparable service while meeting monthly and seasonal goals

CAMPER | City, State
Senior Sales Associate,    2000-2003

  • Led all efforts in meeting corporate sales goals by ensuring appropriate merchandise display while providing exemplary customer service
  • Rendered exemplary assistance in the recruitment and training of new employees
  • Proficiently handled the proper ordering of store supplies, along with the maintenance of stockroom inventory

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