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Substance Abuse Counselor Resume Sample


Substance Abuse Counselor Resume Sample

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

Coaching, Mentoring, and Counseling | Behavioral Management | Case Management | Strategic Planning | Client Analysis/Customer Service | Investigation Expertise | Key Account Relationship Management

EDUCATION

MASTER OF ARTS IN COUNSELING PSYCHOLOGY | Apr 2009-May 2011
University of MNO, Bowie, MD, USA

BACHELOR OF ARTS IN ENGLISH/SOCIOLOGY | Jan 1995-May 2001
OPQR University, Norfolk, VA, USA

QUALIFICATIONS PROFILE

Compassionate, conscientious, and hardworking professional, with diverse knowledge and experience in social/human services, counseling, and interpersonal relations. Proficient in working with substance abuse patients and their family. Well-educated and equipped with thorough understanding of human systems and conditions that cause problems, leading to a balanced perspective and sensitive care when dealing with clients. Personable with strong work ethic and excellent communication skills. Adept at solving problems to complete tasks in an efficient and timely manner.

COUNSELING EXPERIENCE

Substance Abuse Counseling Center, Okinawa, Japan
Substance Abuse Counselor Intern | 2010

  • Expertly conducted individual and group therapy.
  • Successfully performed comprehensive case management and referral services for all Substance Abuse Counseling Center (SACC) clientele, which included execution of screenings and bio-psycho-social assessments  through interviews to accurately gather, interpret, and evaluate education and employment history.
  • Regularly updated all client case records and guaranteed compliance of care records with department standards.
  • Exemplified proficiency in providing technical assistance in the areas of education and awareness on substance abuse to military and civilian personnel and adult family members.
  • Conceptualized and developed effective education, training, and treatment plans for clients that are in line with the frame work of the 12 core functions of rehabilitative care.
  • Carried out identification of other diagnostic conditions that occurred with substance use disorders and referred clients to appropriate agencies that best suit their needs, including situations requiring immediate crisis intervention.
  • Accurately prepared and submitted written reports.

OTHER EXPERIENCE

PQRS Automobile Association, Norfolk, VA
Senior Claims Adjuster | 2004-2008

  • Efficiently performed general office duties, which included loss reports documentation; interview with policyholders, claimants, and witnesses; and explanation of insurance coverage details and claims and adjustments processes.
  • Showed great analytical skills in assessing information obtained to establish validity, legal liability, and settlement value of claim.
  • Applied solid interpersonal skills in negotiating settlement with homeowners, along with solid judgment in evaluating automobile first and third party physical damage claims to verify compliance with established settlement authority’s standards.
  • Determined scope, timing and direction of claims investigation.

TUVW International Investigations, Inc., Chantilly, VA
Case Review Officer | 2003-2004

  • Administered the company’s Portal, reviewing and uploading Office of Personnel Management (OPM) deficient notices.
  • Built strong rapport with field investigators in accomplishing cases in adherence to OPM specifications and timelines and in accelerating completion of priority cases.
  • Maintained constant communication with field staff for any clarification regarding OPM deficient notifications.
  • Provided oversight in the completion to submission to clients of case files.

XYZ Services, LLC, Falls Church, VA
Background Investigator | 2001-2003

  • Utilized exceptional knowledge of various interviewing techniques in obtaining and verifying information from select subjects and witnesses; accurately drafted written reports of investigation.
  • Built harmonious professional relationships with managers and representatives at contractor facilities, various U.S. government organizations, and law enforcement agencies.
  • Employed remarkable researching skills in gathering factual information from a variety of personal and record sources to generate a report of investigation that contained all pertinent facts of an individual’s background and character, in accordance with agency guidelines and instructions.
  • Exhibited exceptional interpersonal skills in interacting with people from all military ranks, walks of life, and socioeconomic levels.
  • Upheld professional demeanor as well as strong verbal and written communications skills in dealing with all situations.

EARLIER CAREER

ABC Collegiate School, Virginia Beach, VA
Teacher’s Assistant | 1999-2001

United States Postal Service, Montclair, NJ
Window Clerk/Postmaster’s Secretary | 1995-1999

United States Navy, San Diego, CA | Norfolk, VA | Philadelphia, PA
Signalman | 1988-1993

PROFESSIONAL TRAINING

7 Habits of Highly Effective People
First Aid/CPR
Dealing with Difficult Customers-Customer Service Training
Health Insurance Portability and Accountability Act of 1996 (HIPAA) Training

TECHNICAL ACUMEN

Microsoft Office Suite: Word, Excel, Power Point, and Outlook
Alcohol and Drug Management Information Tracking System (ADMITS)
Armed Forces Health Longitudinal Technology Application (AHLTA)
Personnel Investigations Processing System (PIPS)

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