Rehabilitation Healthcare Director

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Rehabilitation Healthcare Director Sample Resume

Complete Name
Complete Address
Phone # / Cell Phone #
E-mail Address

Focus of Interest: Rehabilitation or Healthcare Field

Leadership and Management | Strategic Planning and Assessment | Training Development/Implementation | Process Improvement | Measuring and Evaluation | Change
Management | Outstanding Patient Care and Relations | Decision-Making Skills | Treatment Plan Development | Analytic/Quantitative Skills | Care Case Management

Cutting-edge visionary leader with more than 30 years of immense experience in management, process and performance improvement, program and project leadership, and training and development within the healthcare and rehabilitation environment. Possess exceptional leadership skills providing high level of staff productivity and efficiency. Profoundly knowledgeable of different integrated and standardized systems to enhance total quality of care. Possess excellent communication, leadership, and motivational skills to effectively interact with staff, patients, and executive management team. Proven track record of streamlining assessment and continuing care strategies as well as building a team-spirited atmosphere based on open communication and mutual respect. Consistently recognized for dedication to delivering patient care excellence and meeting expectations. Provide high-caliber management qualifications in developing and implementing effective strategies and plans.


RST University Hospital (Acute Care, Level I Trauma Center and Academic Medical Center), New Brunswick, NJ
Director, Physical Therapy & Occupational Therapy
Jun 2000-Jan 2019

  • Demonstrated expertise in supervising staff of 42 professional and 10 non-professional personnel, and led the daily activities of the Physical Therapy and Occupational Therapy Department in 3 sites
  • Functioned effectively in conducting departmental performance improvement activities along with the introductory and annual performance appraisal on all employees
  • Oversaw patient care, supplies, and equipment; marketed department services within the hospital and community; and actively attended all health fairs
  • Complied with regulatory agencies, such as Joint Commission for Accreditation of Hospitals Organization (JCAHO) and New Jersey State Department of Health
  • Professionally conducted staff orientation and training; organized weekly departmental education programs
  • Performed well in ensuring competencies in the department, and guaranteed the highest standard of care and patient satisfaction in the department
  • Updated the policies and procedures as well as prepared and managed the budget of four cost centers
  • Functioned effectively as the floor manager for the Patient Relations Manager Program, responsible in supervising other managers, effectively collaborating with the unit nursing director, tracking various problems, entering into a database, and providing immediate solutions to patient issues
  • Planned, developed, and implemented specialized programs in physical therapy, such as Lymphedema program and Pelvic Incontinence Program
  • Effectively served as the faculty member/presenter at a Continuing Medical Education (CME) Symposium on Pelvic Incontinence in June 2010 at UMDNJ-Robert Wood Johnson Medical School, as well as functioned well as panelist for a radio talk show on Stroke Rehabilitation on WMGQ Magic 98.3 FM which was aired on May 2018
  • Worked in the Stroke Center Steering Committee with responsibilities of formulating plans for JCAHO-accredited Stroke Center, and continued to serve in the Steering Committee with two successful re-accreditation surveys
  • Volunteered in providing exceptional assistance in activities of the Women’s Wellness Program
  • Performed organization of 15 profit-generating post-professional continuing education courses for physical therapists and occupational therapists from 2010 to 2018
  • Thoroughly established and developed interdisciplinary critical pathways and clinical protocols for PT and OT for coronary artery bypass graft, cerebrovascular accident, amputation, total hip replacement, total knee replacement, and laminectomy
  • Worked in coordination with the Risk Services Department in presenting hospital-wide in-service education on carpal tunnel syndrome, body mechanics, and back injury prevention
  • Effectively organized and implemented PT component of the Child Fit program in two New Brunswick public schools
  • Provided service to Professional Advisory Committee for RWJUH Home Care Department, and served as a resource speaker of Parkinson’s Support Group, Back-to-School Program, Nursing Education programs, pre-operative education program for total hip and total knee replacement patients, and other interested groups
  • Planned, organized, and implemented the RWJUH/UMDNJ designation as an Amyotrophic Lateral Sclerosis Association-approved center
  • Executed exceptional planning of a patient-focused in-patient care unit of RWJUH
  • Exemplified expertise in administering Tufts Quantitative Neuromuscular Examination (TQNE) for research study on ALS

Significant Achievements/Contributions:

  • Represented the department and/or hospital during meetings and conferences
  • Successfully managed department which achieved upper 8% in productivity and was considered to be higher than the 92% of the hospitals nationally in the UHC group of similar hospitals
  • Chosen to be part of the core group that effectively planned, established, and implemented the RWJUH Patient Relations Manager Program called “The Personal Touch” with goals of differentiating RWJUH from other hospitals in today’s competitive healthcare environment, reinforcing the meaning of “very good” service and successfully achieving the hospital’s mission to obtain good rating in the Press Ganey survey
  • Was interviewed for a Star Ledger newspaper article on Careers in HealthCare published on June 2018 and for an article on NJ Physician Magazine on Deep Brain Stimulation and Movement Disorders published on Dec 2018
  • Brought major contribution in planning and organizing the Rehabilitation Services out-patient facility of the hospital, which included a fitness center that opened on March 2003
  • Accurately wrote various articles for the RWJUH Diversity Newsletter, and involved in formulating plans for the RWJUH Interpreter Program which included application and subsequent approval of grant for the program
  • Instrumental in establishing the Patient Care Restructuring Committee in the hospital, which included design, cost analysis, standardization of specific tasks, role definitions, and cross-training
  • Brought major contribution in driving RWJUH to achieve the following recognitions:
    • Ranking together with the Heart and Heart Surgery, Cancer and Respiratory Disorders, as “America’s Best Hospitals” for three consecutive years; acknowledged as the only hospital in New Jersey that ranked among the best in providing cancer care
    • First hospital in the nation to successfully implant the world’s first fully implantable artificial heart right after receiving FDA approval
    • “Hospital of the Year” award in 2018 by the NJBIZ


Director of Rehabilitation Services
WXY Hospital (Acute Care and Extended Care), Kearny, NJ

Staff Physical Therapist
XYZ Hospital (Acute Care & Orthopedic Hospital), Orange, NJ

Staff Physical Therapist
WXY Hospital, Kearny, NJ


Doctor of Physical Therapy
QRS University, Winchester, VA | 2013-2014

Master of Healthcare Administration | GPA: 3.88
STUV University, South Orange, NJ | 2006-2008

Bachelor of Science in Physical Therapy
University of the Philippines, Manila, Philippines | 1984-1988


Certificate in Lean Six Sigma Green Belt-Healthcare
Villanova University | Nov 2018

Certificate in LSVT(r) Global
LSVT(r) Big Treatment for Parkinson’s Patients, Indianapolis, IN | Apr 2018

Mini-MBA: Certificate in Business Essentials
Rutgers University, New Brunswick, NJ | Dec 2017

Certificate in Financial Management for Healthcare Professional
University of Wisconsin-Madison | Sep 2017

Certificate in Pelvic Physical Therapy
American Physical Therapy Association, Chicago, IL | Apr 2015


Member (1985-Present)
American Physical Therapy Association, Inc.

Member (1987-Present) | Vice President (2007-2015) |
Former Recording Secretary (2002-2007)
Council of Hospital Physical Therapy Directors

Member (2007-2012)
American College of Healthcare Executives

Member (2007-2012)
Association of Healthcare Executives of New Jersey


New Jersey State Board of Physical Therapy