Vice President of Laboratory Operations Resume Sample
Phone # / Cell Phone #
High-powered, enthusiastic, and seasoned professional, equipped with immeasurable success in laboratory operations including pre-analytical and post analytical processes. Well-versed in planning, creating, and developing strategies and plans while maintaining compliance with regulatory agencies. Recognized as an empowering manager, with substantial knowledge in health care trends as well as in new and emerging technologies. Committed to achieving the highest standards of excellence in the laboratory industry focused on cost containment, effective service, and quality health care. Proven effectiveness to multitask in a globally competitive and fast-paced environment.
- Clinical Laboratory Management and Operations
- Quality Control and Regulatory Compliance
- Continuous Process and Performance Improvement
- Time Management and Prioritization
- Superior Interpersonal and Presentation Skills
- Project Management and Operations
- Strategic and Tactical Planning
- Product Introduction and Development
- Leadership, Training, and Team Building
- Problem Resolution and Decision Making
ABC Laboratory| Redwood City, CA
Vice President, Laboratory Operations | 2011–Present
Direct and coordinate day-to-day operational aspects of a leading renal clinic laboratory, focusing on business development and strategy, in conjunction with the Executive VP and CEO. Carry out due diligence on acquiring a second laboratory. Plan and coordinate the full automation of Chemistry Department while implementing auto verification.
- Served as a catalyst for earning a recognition for the company from a survey as one of the Top Work Places in the Bay Area in 2010.
- Pivotal in expanding current test menu to target general patient population instead of specializing in dialysis patients only.
- Developed Labor Cost Metrics to determine source and control labor costs proportional to test volume growth (or decline), thus resulting in 60% decrease in overtime and 80% decrease in double time.
- Created Instrument Capacity models based on test count ratios to determine instrument acquisition relative to patient count.
Director of Laboratory Operations/Clinical Laboratory Scientist | 2007–2011
Applied dynamic leadership talents to all aspects of technical departments as well as in managing the pre- and post-analytical processes, composed of more than 60 direct and indirect reports for a leading renal clinical laboratory. Worked collaboratively with QA, Sales, and Client Services in resolving high priority client cases. Facilitated staff training to develop their competencies on new test and achieve their maximum potential.
- Greatly surpassed TAT goals year-over-year by managing the laboratory operations of 1 million test per month.
- Realized up to 70% cost reductions by expertly managing contract negotiations including service and consumable contracts.
- Generated over $500K annual revenue through the implementation of new assay based on increasing number of send-outs.
- Optimized laboratory operations efficiency and improved inter-departmental communication through the development of change control documentation and process.
- Led the successful acquisition of international automation from Japan and Germany, which was recognized as the first in the U.S. market.
- Revamped and created new archiving system that resulted in using less archiving racks while increasing archiving capacity.
Laboratory Technical Manager/Clinical Laboratory Scientist | 2005–2007
Provided expert oversight in all facets of technical operations within Chemistry, Hematology, Environmental, and Microbiology departments. Determined staffing requirements: hired, facilitated orientation, and prepared work schedules to personnel. Conducted comprehensive research to effectively negotiate, procure, and validate laboratory equipment and instrument service contracts. Spearheaded and mentored cross-functional teams in executing new business and product development. Displayed unsurpassed expertise in managing the entire expansion project, collaborating with several teams of contractors, electricians, IT, instrument vendor, facilities, furniture design, and others, thus doubling and tripling the size Microbiology and Environmental departments respectively.
- Solely managed and executed all special projects as directed by executive management.
- Presided over the facility maintenance and development, which include the expansion of Microbiology and Environmental departments.
- Played a vital role in preparing the laboratory for projected growth through automation and building reconfiguration and expansion.
Environmental Technical Supervisor | 2003–2005
Drove all efforts to improve Environmental and Microbiology departments by expanding test menus through acquisition of new instrumentations and reduction in operating costs. Performed cost benefit analysis to assess the efficiency of bringing a new test in-house; proposed a recommendation, which led to the continued use of outsourcing.
- Seamlessly expanded Environmental Department from a 2-test to a 6-test menu by optimizing run time efficiency by 40% and elevating capacity by 300%.
- Conceptualized innovative methodology and authored procedures for high complex tests.
- Cut-down departmental operating costs by over 25% through a thorough analysis of vendor supply offerings and price negotiations.
CDE Laboratories | Santa Monica (Now at Valencia), CA
Clinical Laboratory Scientist | 2002–2003
- Demonstrated keen expertise in performing esoteric diagnostic tests, and assisted in performing department management responsibilities and research studies.
- Ensured compliance with departmental policies and procedures to achieve high results in internal QA audit.
- Analyzed test sample stability over time, which resulted to corporate decision in accepting samples older than 24 hours.
Investor Relations (IR) Intern | 2003
- Partook in the communications management of a high-growth, public clinical laboratory company.
- Facilitated a comparative study on IR industry practices, and presented recommendations for improving company public communications to senior management.
- Evaluated the impact of major institutional holdings on the variance of the company’s historical stock prices.
Company EFG | Los Angeles, CA
Portfolio Manager Intern | 2002
- Displayed unsurpassed expertise in managing 400 accounts in a $16M mutual fund family for a financial services firm.
- Allocated incoming and existing funds into six types of asset portfolios, individually customized to meet client’s investment objectives.
- Meticulously assessed the correlation between various asset classes and benchmark portfolios focusing on the domestic capital inflow and outflow of international investment in the last three decades, which resulted in the development of new portfolio models with greater returns at lower risks.
GHI University| Loma Linda, CA
Clinical Laboratory Scientist 1997–2001
- Completed training as a Generalist Clinical Laboratory Scientist (CLS) in Chemistry, Hematology, and Microbiology.
- Gained comprehensive experience in utilizing Vitek, GeneProbe, Beckman CX-7, AxSym, Advia, and Iris.
CLS Exam Review Coordinator | 1998–1999
- Orchestrated an effective review program to prepare new graduates to take the California CLS exam.
- Amplified attendance of the program by 50% from previous year.
EDUCATION & LICENSURE
Master of Business Administration in Finance and Business Economics
IJK University, Marshall School of Business, Los Angeles, CA: May 2003
Bachelor of Science in Medical Technology
LMN University, Loma Linda, CA: May 1997
Clinical Laboratory Scientist (CLS) License #MTA37238
Member, California Clinical Laboratory Association (CCLA)
Laboratory Recognition Award, November 2008
Recognition for extraordinary effort in finding and helping in the implementation of resolution during a companywide crisis
Dramatic Improvement in TAT using Agilent 7500a, February 2007, L. Cadden, J. Brown, http://www.chem.agilent.com/en-US/Products/Instruments/icp-ms/Pages/gp58055.aspx
Instrument Experience: Roche Integra 800, DiaSorin Liaison, Sysmex XE-2100, Stago STA Compact, Agilent ICP-MS, Dionex ICS-2000, LAL Endotoxin Reader, Siemens WalkAway, Vitek, BD Bactec 9240, Beckman (Olympus) AU-5400, Siemens Centaur, Hamilton STAR, and STARlet
Technical Skills: Microsoft Office Suite: Excel, Word, PowerPoint, and OneNote | LIS: SoftLab, SoftMic