Volunteer and Resources Manager

Volunteer and Resources Manager Resume Sample

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Highly competent, results-driven, and versatile individual with more than 15 years of combined experience in management and consulting services for various types of organizations, coupled with active volunteer experience in the non-profit sector.

  • Demonstrated solid track record of exceeding management’s expectations in a variety of roles, including sales, customer service, account management, project management, business planning, event planning, fundraising, and talent management.
  • Equipped with superior communication and interpersonal skills: able to establish and foster strategic alliances and key partnerships with clients, resolve problems and conflicts promptly, and engage effectively with individuals from a variety of professional skill sets.
  • Powered with leadership capabilities in motivating cross-functional teams to deliver successful solutions and achieve peak productivity, resulting in attainment of target goals.
  • Maintained high level of professionalism, integrity, and work ethic in performing multiple functions; with an ability to stay focused and determined in overcoming challenges to achieve objectives despite difficulties.


Leadership and Key Relationship Management: Competently led and motivated cross-functional teams resulting in increased revenue. Managed national book of business representing $54M for clients while unifying efforts to achieve target organizational goals.  Cultivated and maintained strategic partnerships, initiating and coordinating activities in order to obtain support and funds. Organized and instituted an advisory board consisting of well-experienced, strategic, financially adept, and industry expert professionals.

Marketing and Project Management: Spearheaded the development of a go-to-market strategy and operational framework. Supervised the hiring and management of web design firms to create and build both static and interactive websites integrated with compelling messages and cost-effective registration capabilities. Led the strategic planning and execution of various operational and marketing initiatives, including the hiring and managing of a market research company to facilitate focus groups; the recruitment of remote assistants; and setting up of Internet-based phone tree structure for a remote sales team. Managed the creation of marketing materials, including brochures, business cards, and presentations.

Volunteer Experience: Provided pro-bono consulting services and technical assistance to start-up organizations regarding a variety of operational, marketing, technology, funding, and strategic initiatives. Made significant contributions to an agency that helps homeless and abused women and children by offering integrated services that meet needs for shelter, education, guidance, and support. Effectively sought out volunteers, solicited donations, worked collaboratively with auctioneer, and provided support to the Director of Marketing and Special Events for organization’s largest fundraising event from 2003 to 2006. Fulfilled various leadership roles in the areas of recruiting volunteers, managing the procurement of items, and facilitating a more effective communication process for multiple committees involved in planning organization’s annual fundraiser from 2005 to 2010.

Fundraising and Events Coordination: Provided expert direction and recommendations to fundraising committee regarding packaging of acquisitions as well as management of live auction details with auctioneer. Initiated and led new approach to optimize Art auction profitability. Successfully organized and managed live auction committee; packaging and marketing of best items; as well as recruiting a professional auctioneer. Drove 30% increase in revenue the first year, enabling the execution of the most successful event in school’s 25-year history. Successfully raised over $180K in 5 years of involvement. Arranged venues for various events; as well as planned and coordinated attending trade shows.


Independent Consultant, Xyz COMPANY | Various Locations: 2006-2011
Volunteer Consultant, Vwx Company | Saint Charles, IL: 2008
Volunteer Consultant, GHI Montessori | Geneva, IL: 2005-2010
Volunteer Consultant, Tuv Company | Palatine, IL: 2003-2006
Senior Consultant, Rst Association | Chicago, IL: 2000-2001
Independent Consultant/Senior Consultant, Qrs | Chicago, IL: 1999
Graduate Research Fellow, Family Business Center, ABC University | Chicago, IL: 1997-1998
Senior Consultant, Opq Company, HMO Blue USA
BlueCross BlueShield Association | Chicago, IL: 1995-1997
Senior Account Representative, Sales and Account Management, Mno Corporation | Downers Grove, IL: 1994-1995
Database Risk Specialist, Risk Management, ABC University Medical Center | Maywood, IL: 1992-1994


Master of Business Administration, Management and Marketing
ABC University Chicago, Chicago, IL

Bachelor of Science in Health and Safety Studies, Health Planning and Administration
University of DEF, Champaign, IL

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